Inbox

Check that you have chosen the correct party. On the top of the page there is a blue circle, this has a person in it if you are representing yourself, and a building if you are representing an enterprise.

Sub-entities and deleted entities will be visible if you click Show all parties. 

Remember to check inbox, archive and deleted.

If you know the title of the message you are looking for, you can search for it.

To do an advanced search, you can click advanced in the search field. When you are in the advanced search, you can limit the hits by whether you are searching in the inbox, archive or deleted. You can also limit the search to specific statuses, or for a given period.

To access advanced search if you are on mobile/tablet, tap the magnifying glass, and then tap the plus sign next to Limit results.

If you have an archive reference, you can search for it under Status. (If you search for messages with the status Unread, and someone else in the organization has opened the message, you will not get any hits)

Period search can be useful if you have too many items in your inbox, for example by limiting the search to the last 6 months.

If you want to search for messages across all parties you can represent, you can do so by clicking the blue circle on top of the page and Show all parties. On the right side you will find Search across parties.

From this page you can search across all the parties you can represent.

You can limit the hits by whether you are searching in the inbox, archive or deleted. You can also limit the search to specific statuses, or for a given period. (If you search for messages with the status Unread, and someone else in the organization has opened the message, you will not get any hits) 

If you click on parties, you can choose whether you want to search among one or more parties you have access to, including the subunits you have access to.

You'll also be able to save the search, so that you don't have to enter the search information every time you want to make a specific search.

Click on the message you want to share, then click on Share and give access.

You can choose either people on the list or add new person.

Every message has a activity log. When you click on a message in your inbox you can find the activity log.

In the activity log you can see who has; created, opened and signed a message. You can also see if there are sent notifications.