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Help

We are happy to help with any questions. See our frequently asked questions and how to contact us.

Questions you may have:

Which access packages should I grant?

Powers of attorney that were previously part of a role are now distributed across multiple access packages. An access package provides more precise powers of attorney than roles did.

Use the power of attorney overview under Access Management to search for access packages. Consider which services different individuals and organisations need access to, and find out which of the new access packages these services belong to.

Search on altinn.no

Contact us

Help to fill in a form, or understand the content of a letter

Questions about the content of forms and messages must be directed to the agency/municipality that owns the form or has sent you the message. 

Examples of form owners: The Norwegian Tax Administration, Brønnøysund Register Centre or Nav.

Need help to use Altinn?

We can help you navigate Altinn, use the inbox, and manage access for others. Our phone and chat opening hours on weekdays are 8:00 AM–3:30 PM.
 
Many people are contacting us about new Altinn right now. You may experience longer response times than usual.

Need help with starting or running a business?

The Business Information Service answers questions about starting and running a business in Norway.
Opening hours: Monday – Friday 9am – 3pm (weekdays). If you write to us, we usually respond within one business day.


Callers from abroad, please call +47 75 00 62 34.