Simpler and more flexible client administration in the new Altinn
For industries such as accounting and auditing, this means an important modernisation with new concepts, processes and technical solutions. Here are the key changes you should know.
What's new in client management?
The client management functionality is now significantly expanded and available to far more people than before.
1. Available to all businesses
Previously, client administration was reserved for accountants and auditors. Now the solution has been opened up so that all companies can use it to manage their powers of attorney more efficiently.
2. Pass on received powers of attorney
One of the biggest news is the ability to pass on powers that the company itself has received:
- Companies can now pass on powers of attorney they have received from customers or partners to their own employees or other partners.
- The powers of attorney can be granted to private individuals and handled directly in the new client administration solution.
Safety: Authorizations that have been passed on are automatically removed if the original authorization from the end user or customer is deleted.
3. Automatic power of attorney for managers
The general manager and chairman of the board are automatically given the role of client administrator.
- This gives management greater flexibility to manage proxies directly.
You can now give the role 'Client Administrator' to other employees in the company. This gives them access to the client management menu, allowing them to delegate access packages and control who will work on each client.
Auditors and accountants will have an easier everyday life.
When clients give power of attorney directly – for example, when a spouse of the owner of a sole proprietorship is to give power of attorney to an accountant – the power of attorney can now be given to the business, not individuals. Thus, everything can be handled via client administration, and there is no longer a need for individual assignments from the client to employees.
Technical modernization: API replaces file upload
The current solution with uploading and downloading files is now being replaced by a modern API for client management. This means that access management can be handled to a greater extent directly in the end-user systems that accountants and auditors already use. The old solution in the "old Altinn" will still be available until 19 June 2026.
Are you a system supplier?
Read more about the technical API and how to integrate the new solution here:
How to adopt the client management API.
Want to know more?
You can find detailed information and guidance on how to use the new functionality on our help pages:
Visit the Client Management help page
Visit the Access Packages help page